Melbourne Dental School

Home Home | View Cart (0) | Checkout Checkout | My Account My Account | Currency Converter Currency Converter |
Search Search

categories Categories
ANZ IADR Conference Sunday, 25 September to Wednesday, 28 September 2022
Continuing Professional Development Program
Melbourne Dental School Students

 Our Melbourne Dental School Policies

Privacy

 The personal information collected via this site is used to enable us to provide you with goods or services ordered, process payments, keep records of payments made and other necessary administrative tasks. No personal information collected via this site will be disclosed to any third party except as required to facilitate an order you place for goods or services and as otherwise stated in our Privacy Policy, (which permits disclosure in certain limited circumstances, such as to comply with certain laws)see http://www.unimelb.edu.au/unisec/privacy/privacypolicy.html

Refunds & Exchanges

Where there is an entitlement for a refund, for example for non-delivery of goods or services or the customer is incorrectly charged, the product owner should be contacted to initiate the process for a refund. The University of Melbourne do not offer any type of refund on goods that have been wrongly selected or change of mind.

Please feel free to contact the product owner in regards to your individual situation should you wish to discuss refunds in more detail.

 

Delivery
The University of Melbourne will deliver Australia wide and internationally up to a maximum of 20kg.

All packages will be sent via Australia Post.

Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by calling the product owner within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

All postage and handling costs are estimated in real time and added to your order.

We endeavour to have all orders dispatched within 5 workings days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed. Our normal policy is to only allow orders from stock that is on hand, and not allow back ordering. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.



Home | View Cart | Checkout | My Account | Store Policies