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Damaged Card Through Misuse
Faulty Card
Lost Card
Stolen Card (With Police Report)
Stolen Card (Without Police Report)

Replacement Student Card

Replacement Student Cards

To order a replacement student card, please identify your situation in the table below and, if relevant, select the appropriate category on the left.

In most cases, you can choose to have your card mailed to you, or to collect it from the card kiosk located in the foyer at the Baillieu Library.

Check the specific details for each replacement card category for other possible collection/delivery options.

Replacement cards sent through standard mail within Australia will normally take between 5-7 business days to arrive from the time you submit your order.

Cards sent via standard international airmail can take 10-15 business days depending on location.

 

Not sure what kind of student card you need?

Please see the table below for your options.

 

Replacement card options:

Reasons for a replacement card

How to get a replacement card 

Cost

Damaged card through misuse

eg card is cracked or bent

Purchase a replacement card online by commencing your order in CaptureME.

A replacement card will be mailed to you.

$35

non-refundable

Expired card (new course)

If you’re a current/recently-graduated student commencing a new course

You will need a new student card for your new course.

Follow the instructions on how to get a new student card for domestic students or international students.

Request a replacement card online via CaptureME.

All  students: A replacement card will be mailed to you. 

 

$0

Expired card (same course)

If your student card expiry date has passed before you have completed your course

Request a replacement card online via CaptureME.

A replacement card will be mailed to you.

 

$0

Faulty card

eg front of card has worn off or card cannot be read by card readers

Request a replacement card online by commencing your order in CaptureME.

Note that you will need to attach a statement declaring that your student card is not beeping against card readers.

A replacement card will be mailed to you.

 

$0

Lost card

Purchase a replacement card online by commencing your order in CaptureME.

A replacement card will be mailed to you.

$35

non-refundable

Stolen card (with police report)

Request a replacement card online by commencing your order in CaptureME.

Note that you will need to attach a copy of your Stolen Property Report (also known as a Notice to the Victim).

A replacement card will be mailed to you.

$0

Stolen card (without police report)

Purchase a replacement card online by commencing your order in CaptureME.

A replacement card will be mailed to you.

$35

non-refundable




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