Our Faculty of Arts Online Store Policies|
Refunds & Exchanges
Where there is an entitlement for a refund, for example for non-delivery of goods or services or the customer is incorrectly charged, the product owner should be contacted to initiate the process for a refund. The University of Melbourne do not offer any type of refund on goods that have been wrongly selected or change of mind.
Please feel free to contact the product owner in regards to your individual situation should you wish to discuss refunds in more detail.
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